Terms of Use

1. About these terms

These Terms of Use govern the Nota website and services provided by ICHD SIA, Kantori - 2, Ezernieki, Ezernieku pagasts, Kraslavas novads, LV-5692, Latvia ("ICHD SIA", "we", "us"). Contact: hi@leiguts.com.

By using the services, you agree to these terms. If you do not agree, do not use them. You must be at least 18 and able to enter into a binding agreement. If you act for an organisation, you must have authority to do so.

The licence for an app downloaded from the App Store is governed by Apple’s Standard Licensed Application End User License Agreement, unless a separate applicable licence is presented. These terms address Nota’s services and do not replace Apple’s applicable terms or your mandatory legal rights.

2. Using Nota

Nota lets you record or import audio, organise notes, edit transcripts and summaries, manage tasks and ask questions about a note. Features may depend on your device, operating system, network connection, supported language, app version and plan.

Local features and cloud processing are distinct. Cloud AI requires an internet connection and your confirmation to upload the relevant content. Limits and available features are shown in the app. Availability can be affected by maintenance, provider outages or security and capacity controls.

You are responsible for your device, backups and the content you keep. Nota currently uses an installation-based identity; reinstalling or changing devices does not guarantee recovery of notes or automatic transfer of cloud allowances. Contact support about restoring access. Do not buy a second subscription to resolve a verification problem.

3. Record responsibly

You must have the necessary rights and lawful basis to record, upload, process and share content, including any permission required from people who are recorded. Recording laws vary by location and context; you are responsible for complying with those that apply to you.

Do not use Nota for unlawful surveillance, infringement, harassment, fraud, or other unlawful activity. Do not bypass access or usage controls, share secret credentials, interfere with the service, or attempt to obtain another person’s data. Restrictions on reverse engineering do not limit rights that cannot lawfully be restricted.

4. Your content and our permission to process it

You retain the rights you have in content you provide. You grant us a limited permission to host, copy, transmit and process that content only as reasonably needed to provide, secure and support the services you request, including through our service providers.

This permission does not give us ownership of your recordings. It ends when the relevant content is deleted, except for processing or records that must remain for a permitted legal, security or dispute-resolution purpose. AI output can be similar to output provided to others, and we cannot guarantee that any output qualifies for intellectual-property protection.

5. AI accuracy and appropriate use

Transcripts, speaker labels, summaries and answers are generated automatically and can contain omissions or mistakes. Review and correct them before relying on or sharing them. A transcript may not capture every word accurately, and a generated action item does not establish that a person agreed to it.

Nota is a productivity tool. Its output is not professional medical, legal, financial or other regulated advice. It is not an emergency service. You are responsible for decisions made using the output and for checking important details against the original source.

6. Subscriptions, trials and payment

Where offered, Nota Pro is purchased through Apple’s in-app purchase system. The available plan, price, billing period, included allowance and any eligible trial or introductory offer are shown before purchase. The terms presented at purchase govern that offer. We do not promise that a particular trial or price will always be available.

Auto-renewing subscriptions continue until cancelled under Apple’s applicable purchase terms. Manage or cancel them in your Apple Account subscription settings. If you do not want a trial to become a paid subscription, cancel before the deadline shown by Apple. Deleting Nota or stopping use does not cancel an Apple subscription.

Apple processes charges and refund requests. See Apple’s instructions for cancelling a subscription and requesting a refund. These processes do not remove any refund, withdrawal or other consumer right that applies by law.

Subscription access and cloud usage balances may require server verification. A pending purchase or restore may not immediately update the displayed allowance. Use Restore Purchases or contact support if access is missing; you should not purchase again simply because verification is delayed.

7. AI allowances and availability

Free and paid AI use is subject to the duration, answer and renewal limits displayed in the app. Allowances are measured by the service, including the actual duration of uploaded audio. They are not money, have no cash value and do not automatically carry over unless the offer expressly says so.

A failed processing attempt does not produce a completed-note allowance charge. When a provider outcome is uncertain, a request may need review before it can safely be repeated. Existing successful usage is not reset by deleting a note or restoring the same purchase.

We may impose reasonable technical and security limits to protect the service. A temporary service pause does not mean that you need to upgrade your plan. Any material change to a paid service remains subject to the offer you purchased and your applicable consumer rights.

8. Privacy and deletion

Our Privacy Policy explains personal-data processing, service providers, retention and your choices. Do not submit information you are not entitled to share.

Recently Deleted provides a recovery period of up to 30 days. Permanent deletion is irreversible in the app, and deletion of server content is queued when needed. You may need to reconnect the app to complete it. Contact support if you no longer have access to the app and need help with a privacy request.

9. Our app and website

The Nota app, website, branding and software remain the property of ICHD SIA or their respective licensors. You may use them for their intended purpose under the applicable licence. Third-party components and services may carry their own terms. Nothing in these terms transfers ownership of those materials to you.

You are welcome to send suggestions. We may use feedback to improve the service without an obligation to implement it or pay compensation, but this does not transfer rights in your recordings or private note content.

10. Suspension and ending use

You can stop using Nota at any time. Cancel an active subscription separately through Apple if you do not want it to renew.

We may restrict access when reasonably necessary to address a serious breach of these terms, unlawful activity, security threats or a legal requirement. Where appropriate and legally permitted, we will explain the restriction and provide a way to contact us. Restrictions do not remove rights you have by law regarding a paid service, refunds or access to your personal data.

11. Responsibility and consumer protection

We will provide the service with reasonable care and skill. We do not promise uninterrupted availability, error-free AI output or compatibility with every device. You should retain copies of information that is important to you.

To the extent permitted by applicable law, we are not responsible for losses that were not reasonably foreseeable, losses caused by your unlawful use, or business losses arising from use of a consumer service. We do not exclude or limit liability where doing so would be unlawful, including liability for fraud or any non-excludable consumer guarantee. Your mandatory rights regarding digital content and services remain unaffected.

12. Applicable law and disputes

These terms are governed by the laws of Latvia. If you are a consumer, you retain the protection of mandatory laws that apply in your country of habitual residence and any right to bring proceedings in a court available to you under applicable law. This clause does not impose exclusive Latvian jurisdiction on consumers.

Please contact us first if you have a concern so we can try to resolve it. This does not prevent you from using a court, supervisory authority or other remedy available by law.

13. Updates and contact

We may update these terms to reflect changes to the service or law. The updated date appears above. Where a material change requires notice or consent, we will provide it as required. Changes do not retrospectively remove rights attached to a purchase.

If part of these terms is unenforceable, the remainder continues to apply to the extent allowed by law.

ICHD SIA
Kantori - 2, Ezernieki, Ezernieku pagasts, Kraslavas novads, LV-5692, Latvia
hi@leiguts.com